Important Information for All Participants

​We strongly recommend that everyone reviews all policies before making any purchases or signing up for classes. If you require any clarification, please contact one of our team members.

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Studio Policies

Please review all policies listed below before completing your registration.

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1. General Rules for All Class Types

• Health & Safety: To ensure the well-being of all, we kindly ask that you or your child remain at home if experiencing illness, including but not limited to colds, headaches, stomach aches, fever, or any other health-related symptoms. If a child falls ill during class, parents will be promptly contacted to arrange for pick-up.

• Respectful Behavior: All participants and their guardians are expected to demonstrate respectful behavior towards staff at all times. This includes using polite language, following instructions, and maintaining a positive and courteous attitude. Any behavior that is disruptive, disrespectful, or inappropriate towards staff will not be tolerated and may result in dismissal from the class. Repeated or severe instances of inappropriate behavior may also lead to cancellation of membership without credit or refund.

• Class Attire/Uniforms: Participants are encouraged to wear comfortable, gym-appropriate clothing. When a Bhangra Fitness t-shirt or uniform is required, we expect full cooperation from both parents and participants. Please note that t-shirts and uniforms are available for purchase separately and are not included in the class fee.

• Special Event Fees: Any fees for special events are separate from class fees and must be paid separately.

• Bhangra Floor Access: Access to the Bhangra floor is restricted to those enrolled in the class, unless invited by the instructor or in the event of an emergency. Parents and guardians are welcome to discuss their child’s progress with the instructor after the class has concluded. For safety reasons, the lobby area is not available for use during class time.

• Photography and Videography: To ensure privacy for all individuals, photography and videography by parents, children, spectators, or class participants are strictly prohibited within the studio.

• Food and Snacks: Food is not permitted in the studio.

• Inclement Weather: In the event of inclement weather, classes may be cancelled.

• Statutory Holidays: The studio will be closed on all statutory holidays.

• Waitlists: Participants may add themselves to the waitlist if a class is full. When a spot becomes available, all individuals on the waitlist will be notified. The first person to respond will be given the available spot.

• Class Requirements: All classes are subject to cancellation or rescheduling if they do not meet the requirement for the minimum number of participants.

• Online Classes: Each participant must have access to the internet and an internet compatible device.  It is the responsibility of the participant to ensure they meet the requirements of attending online classes and their internet service and device are in working condition before the start of their class. Bhangra Fitness is not responsible for providing any equipment or internet access for online classes

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2. Pricing, Registration Fee & HST

• A non-refundable registration fee of $25 is required for all new registrations.

• HST is not included in the displayed prices and will be applied to all fees at the time of billing.

• All pricing is subject to change without prior notice. Bhangra Fitness reserves the right to adjust class fees, membership rates, and other charges at its discretion. Price changes will apply to future purchases or renewals and will not affect fees already paid.

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3. Children’s Registration

Policies for All Children & Youth classes (Ages 17 & under)

At Bhangra Fitness, a session refers to a structured program offered on a monthly or multi-month basis (e.g., 1-month to 3-month programs). A class refers to an individual, scheduled session that occurs on a specific day and time. Camps are offered during the summer months.

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Attendance:

All participants are required to attend classes on their scheduled days. No make-up classes will be provided for any missed classes due to personal reasons. We encourage you to plan accordingly to ensure full participation throughout the session.

​​Cancellation & Refunds:

Please note that for all refund requests, the $25 registration fee is non-refundable. This fee applies to all types of refunds.

• Session Registrations: Registration may be canceled up to 48 hours before the session start date for a full refund, excluding the non-refundable registration fee. Registrations made within 48 hours of the session start date are non-refundable. Once a session has started, or if a participant registers after the session begins (including those paying a prorated fee), no refunds will be issued. This includes any missed classes within that session.

• Monthly Pass: Kids monthly pass may be canceled at any time. To avoid the next month's auto-renewal, members must provide at least 14 days’ notice prior to the next billing cycle. Cancellations must be made by sending an email to info@bhangrafitness.ca. Upon cancellation, the membership will remain active until the end of the current billing period. 

• Camps: Refund maybe requested up to 24 hours before the start of camp. No refunds after the camp has started.

• If a class is no longer available, a request for a refund may be submitted.

• Any classes cancelled by Bhangra Fitness due to in house events will provide a credit towards a future session or the session may be extended at Bhangra Fitness' discretion.  

• Please allow a minimum of 2 weeks for processing all refunds.

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Child Drop-off Policy: For safety reasons, parents are responsible for ensuring that their child is dropped off inside the studio rather than outside at the entrance.

Child Pick-Up Policy: For the safety and security of all participants, it is required that parents or guardians personally pick up their child from inside the studio at the end of each class. Children will not be allowed to leave the premises unsupervised. If someone other than the designated parent or guardian will be picking up the child, prior notice must be provided to the instructor.

Inclement Weather: In the event of inclement weather, classes may be cancelled, and the current session may be extended at our discretion.

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4. Policies for All Adult (Ages 18+) Classes

​Membership

• Each membership pass provides access to the corresponding number of classes per week. A single drop-in class option is also available.

• The Bhangra class monthly and single-class passes are strictly for individuals aged 18 and above and cannot be used for children's classes.

• All monthly passes and single-class passes are non-refundable.

• For cancellations of monthly passes on Auto-pay, please refer to the Cancellation Policy below.​​

Membership Cancellation Policy

• Memberships may be canceled at any time. To avoid the next month's auto-renewal, members must provide at least 14 days’ notice prior to the next billing cycle. Cancellations must be made by sending an email to info@bhangrafitness.ca

• Upon cancellation, the membership will remain active until the end of the current billing period.​​

Non-Transferable

• Memberships are non-transferable and cannot be shared or transferred to another individual.​​

Booking Policy

• All classes must be booked in advance. Classes can be reserved up to 4 weeks in advance, with the latest booking available up to 30 minutes before the class start time.

• Late bookings are non-cancellable, and back-to-back class bookings are not permitted.​​

Class Cancellation Policy

• To avoid cancellation fees, members must cancel classes in advance. The following applies for cancellations:

• Cancellations made up to 6 hours before the class start time: No charge.

• Cancellations made within 6 hours of the class start time: Late Cancellation Fee Applied.

• Failure to cancel or No Shows: No Show Fee Applied.

• Late bookings (made within the 6-hour window) are non-cancellable, and the No Show Fee will apply for any missed class.​​

For detailed information on cancellation and no-show fees, refer to the membership terms and conditions provided at the time of class booking and pass purchase.

Inclement Weather

•  In the event of inclement weather, classes may be cancelled. ONLY if you have a class booked, we will provide a class credit for future use.

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