Important Information for All Participants

​We strongly recommend that everyone reviews all policies before making any purchases or signing up for classes. If you require any clarification, please contact one of our team members.

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Studio Policies

Please review all policies listed below before completing your registration.

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1. General Rules for All Class Types

• Health & Safety: To ensure the well-being of all, we kindly ask that you or your child remain at home if experiencing illness, including but not limited to colds, headaches, stomach aches, fever, or any other health-related symptoms. If a child falls ill during class, parents will be promptly contacted to arrange for pick-up.

• Respectful Behavior: All participants and their guardians are expected to demonstrate respectful behavior towards staff at all times. This includes using polite language, following instructions, and maintaining a positive and courteous attitude. Any behavior that is disruptive, disrespectful, or inappropriate towards staff will not be tolerated and may result in dismissal from the class. Repeated or severe instances of inappropriate behavior may also lead to cancellation of membership without credit or refund.

• Class Attire/Uniforms: Participants are encouraged to wear comfortable, gym-appropriate clothing. When a Bhangra Fitness t-shirt or uniform is required, we expect full cooperation from both parents and participants. Please note that t-shirts and uniforms are available for purchase separately and are not included in the class fee.

• Special Event Fees: Any fees for special events are separate from class fees and must be paid separately.

• Bhangra Floor Access: Access to the Bhangra floor is restricted to those enrolled in the class, unless invited by the instructor or in the event of an emergency. Parents and guardians are welcome to discuss their child’s progress with the instructor after the class has concluded. For safety reasons, the lobby area is not available for use during class time.

• Photography and Videography: To ensure privacy for all individuals, photography and videography by parents, children, spectators, or class participants are strictly prohibited within the studio.

• Food and Snacks: Food is not permitted in the studio.

• Inclement Weather: In the event of inclement weather, classes may be cancelled.

• Statutory Holidays: The studio will be closed on all statutory holidays.

• Waitlists: Participants may add themselves to the waitlist if a class is full. When a spot becomes available, all individuals on the waitlist will be notified. The first person to respond will be given the available spot.

• Class Requirements: All classes are subject to cancellation or rescheduling if they do not meet the requirement for the minimum number of participants.

• Holds: Class passes may be placed on hold for a maximum of 12 weeks per calendar year. All requests must be submitted in advance. The membership end date will be extended by the length of the hold.

• Online Classes: Each participant must have access to the internet and an internet compatible device.  It is the responsibility of the participant to ensure they meet the requirements of attending online classes and their internet service and device are in working condition before the start of their class. Bhangra Fitness is not responsible for providing any equipment or internet access for online classes

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2. Pricing, Registration Fee & HST

• A non-refundable registration fee of $25 is required for all new registrations.

• HST is not included in the displayed prices and will be applied to all fees at the time of billing.

• All pricing is subject to change without prior notice. Bhangra Fitness reserves the right to adjust class fees, membership rates, and other charges at its discretion. Price changes will apply to future purchases or renewals and will not affect fees already paid.

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3. Children’s Registration

Policies for All Children & Youth classes (Ages 17 & under)

Children and youth enroll in a specific weekly class day and time. This class day and time remains fixed regardless of the payment option selected. Enrollment may be paid through a monthly auto renewal option or a prepaid multi month option.

The payment option determines the applicable billing and cancellation terms. It does not change the student’s scheduled weekly class.

 

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• Registration Cancellation & Refunds: Children and youth registrations may be cancelled up to 48 hours before the student’s first scheduled class for a refund, excluding the nonrefundable $25 registration fee. Registrations completed within 48 hours of the student’s first scheduled class are nonrefundable. Once the student’s enrollment has begun, all fees paid are nonrefundable. Missed classes are not eligible for refunds, credits, or makeup classes.

• Monthly Enrollment: Monthly enrollment automatically renews each billing cycle until cancelled. To prevent the next renewal, cancellation must be requested by email at least 14 days before the next billing date. Notice received after this deadline will take effect for the following billing cycle. Continued enrollment and class placement are subject to payment being received by the applicable due date. If payment is not received by the end of the current paid enrollment period, the student’s spot is no longer guaranteed and may be released to another student or offered to someone on the waitlist. It is the parent/guardian’s responsibility to ensure payment information is current and all payments are completed on time.

• Prepaid Multi Month Registration: Prepaid multi month registration covers the stated enrollment period and does not automatically renew. The student remains enrolled in the selected weekly class for the applicable registration period only. Once the enrollment period has begun, prepaid fees are nonrefundable.

• Class Availability: If Bhangra Fitness is unable to provide the class for which a student is registered, a refund may be requested.

• Classes Cancelled by Bhangra Fitness: If a scheduled class is cancelled by Bhangra Fitness due to an in house event, Bhangra Fitness may provide a credit toward a future class or extend the applicable enrollment period at its discretion.

• Please allow a minimum of 2 weeks for processing all refunds.

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Attendance:

• All participants are required to attend classes on their scheduled days. No make-up classes will be provided for any missed classes due to personal reasons. We encourage you to plan accordingly to ensure full participation throughout the session.

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Child Drop-off Policy: For safety reasons, a parent/guardian is responsible for ensuring their child is dropped off inside the studio. Children must not be dropped off outside the studio or left unattended before their scheduled class.

Child Pick-Up Policy: A parent/guardian must pick up their child from inside the studio promptly at the end of class. Children will not be permitted to leave the studio unsupervised. If someone other than the parent/guardian will be picking up the child, the studio must be notified in advance.

Parent Supervision Requirement:
For the safety and well-being of all participants, parents or legal guardians must remain within reach and be available to return to the studio immediately if needed for the duration of their child’s class.

Instructors supervise registered participants during their scheduled class time only. Children must not be dropped off before their scheduled class and must be picked up promptly when class ends. Staff are not responsible for supervision outside scheduled class time.

Inclement Weather: In the event of inclement weather, classes may be cancelled. Bhangra Fitness may provide a credit, reschedule the affected class, or extend the applicable enrollment period at its discretion.

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4. Policies for All Adult (Ages 18+) Classes

​Membership

• Each membership pass provides access to the corresponding number of classes per week. A single drop-in class option is also available.

• The Bhangra class monthly and single-class passes are strictly for individuals aged 18 and above and cannot be used for children's classes.

• All monthly passes and single-class passes are non-refundable.

• For cancellations of monthly passes on Auto-pay, please refer to the Cancellation Policy below.​​

Membership Cancellation Policy

• Memberships may be canceled at any time. To avoid the next month's auto-renewal, members must provide at least 14 days’ notice prior to the next billing cycle. Cancellations must be made by sending an email to info@bhangrafitness.ca

• Upon cancellation, the membership will remain active until the end of the current billing period.​​

Non-Transferable

• Memberships are non-transferable and cannot be shared or transferred to another individual.​​

Booking Policy

• All classes must be booked in advance. Classes can be reserved up to 4 weeks in advance, with the latest booking available up to 30 minutes before the class start time.

• All classes must be reserved in advance through your account. Purchase of any pass or membership does not guarantee access to a class. Spots are limited and allocated on a first-come, first-served basis.

• Late bookings are non-cancellable, and back-to-back class bookings are not permitted.​​

Class Cancellation Policy

• To avoid cancellation fees, members must cancel classes in advance. The following applies for cancellations:

• Cancellations made up to 6 hours before the class start time: No charge.

• Cancellations made within 6 hours of the class start time: Late Cancellation Fee Applied.

• Failure to cancel or No Shows: No Show Fee Applied.

• Late bookings (made within the 6-hour window) are non-cancellable, and the No Show Fee will apply for any missed class.​​

For detailed information on cancellation and no-show fees, refer to the membership terms and conditions provided at the time of class booking and pass purchase.

Inclement Weather

•  In the event of inclement weather, classes may be cancelled. ONLY if you have a class booked, we will provide a class credit for future use.

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